If your Mac is unresponsive and frozen, the only way to fix the issue is by forcing a restart or shutdown. Forcing a Restart or Shutdown on a Frozen Mac: What You Need to Know With this out of the way, let’s proceed to the methods. Otherwise, your existing data will be removed.Įnsure that external storage devices, such as external hard drives or USB drives, are appropriately ejected before forcing a restart or shutdown.Ĭonsider trying other troubleshooting methods, such as force quitting an unresponsive app or using the Activity Monitor to close a frozen process before attempting a force restart or shutdown.īe aware that forcing a restart or shutdown can cause unsaved changes to be lost and may corrupt the filesystem. If your Mac is responsible, try to save any unsaved work before a forced restart or shutdown. Things to Know Before Forcing a Restart or Shut Down on Macīefore forcing a restart or shutdown on your frozen Mac, there are a few things to consider: Whether you’re dealing with a stuck application or a system-wide freeze, we’ve got you covered. Besides, there are specific signs that determine whether your Mac is frozen, such as an unresponsive mouse, trackpad, or keyboard, unresponsive apps, and so on. You may use hard shutdown, PRAM reset, etc. Apple and Microsoft were working together to fix the problems, as you can read more from this MacRumors report.There are several ways to force restart or shut down your Mac when it’s frozen. In another case, the Mail app had some problems after iPhone and iPad users updated to iOS 11. By the way, Apple knows this issue as you can see from this support article.
Sometimes when I try to send out an email, it just freezes on the “sending” process, I have to double-check the sent box to make sure my email reply is delivered successfully. Because I encountered a few other issues related to Mail, such as the app taking forever to receive and send out new emails. Some say it’s related to the macOS version your Mac is running, while others argued it’s due to the Mail app itself - hinting it’s a bug that exists for more than a decade and needs to be fixed urgently. Trying to find out the reasons why, I searched around and happened to bump into a few forum discussions where other Mac users were also experiencing the same issue.Īnd to my surprise, most of us (even the tech gurus) couldn’t figure out the exact reasons.
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